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How to Shop

Using the online shopping basket:


Delivery Information:


Credit Card Payments:

Your credit card payments are made through the trusted WorldPay payment gateway. All payment processes are carried out directly between your browser and the WorldPay site using state of the art security tools and techniques.

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Payment by Cheque:

Having placed your order online, offline payment can be made by cheque. Cheques should be made payable to "WBF Ltd", and should be sent to:

The Wild Bird Feed Company Limited,
Hafodre Ucha,
North Wales,
LL24 0TA


Refund Policy:

If the item we deliver is faulty, you are legally entitled to a full refund but you must report it to us within 28 days of receipt. Return the item to us intact with all packaging.

If you have received goods and have simply changed your mind about purchasing them, you may return the goods to us and a full credit will be given subject to the following conditions:


Privacy Policy:

We will only contact you with details of special offers etc if you have specifically requested such information. If you wish to be removed from a list to which you have subscribed, then please e-mail us at info@wild-bird-feed.co.uk with your name and e-mail address, indicating that you wish to cease receiving such e-mail.

Your details WILL NOT be passed on to any third party.


Customer Care:

It is important to us that you are extremely satisfied with the products that you purchase from us. Please contact us to discuss any queries or issues that you may have. This not only ensures your satisfaction but helps us to ensure we are able to continuously improve our service and we welcome and appreciate any feedback that you, our customer, can give us.